HERITAGE MANOR OF MANDEVILLE
CCN: 195279 · MANDEVILLE, LA 70471 · St. Tammany County
Overview
- Address
- 1820 W. CAUSEWAY APPROACH, MANDEVILLE, LA 70471
- Phone
- 9856264798
- Certified beds
- 145
- Avg daily residents
- 107 (74% of beds filled)
- Ownership
- For-profit LLC
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1993-08-05
- Setting
- Urban
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 3.89 | 3.47 | 4.33 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.31 | 0.61 | 0.34 | ≥ 0.55 | Below floor |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 1.17 | 0.77 | 1.30 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.41 | 2.09 | 2.69 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.47 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.05 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Resident acuity
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-09-24 | 5 | 5 | 0 | 20 | 1 | 20 |
| Cycle 2/3 (prior) | 2024-10-09 | 21 | 11 | 17 | 136 | 1 | 136 |
Deficiencies (27)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0641 | Ensure each resident receives an accurate assessment. | D | 2025-09-24 | 2025-11-06 |
| 0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | 2025-09-24 | 2025-11-06 |
| 0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | 2025-09-24 | 2025-11-06 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | 2025-09-24 | 2025-11-06 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2025-09-24 | 2025-11-06 |
| 0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | 2024-10-09 | 2024-11-23 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2024-10-09 | 2024-11-23 |
| 0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | 2024-10-09 | 2024-11-23 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2024-10-09 | 2024-11-23 |
| 0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | 2024-10-09 | 2024-11-23 |
| 0641 | Ensure each resident receives an accurate assessment. | E | 2024-10-09 | 2024-11-23 |
| 0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | 2024-10-09 | 2024-11-23 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | 2024-10-09 | 2024-11-23 |
| 0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | D | 2024-10-09 | 2024-11-23 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | 2024-10-09 | 2024-11-23 |
| 0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | 2024-10-09 | 2024-11-23 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | 2024-03-07 | 2024-04-19 |
| 0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | 2024-03-07 | 2024-04-19 |
| 0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | 2024-03-07 | 2024-04-19 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2024-03-07 | 2024-04-19 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2024-03-07 | 2024-04-19 |
| 0880 | Provide and implement an infection prevention and control program. | E | 2024-03-07 | 2024-04-19 |
| 0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | 2024-02-22 | 2024-04-07 |
| 0825 | Provide or get specialized rehabilitative services as required for a resident. | D | 2024-02-22 | 2024-04-07 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | 2024-02-22 | 2024-04-07 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2023-11-01 | 2023-12-16 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | 2023-08-16 | 2023-07-27 |
Penalties (1)
| Date | Type | Fine amount |
|---|---|---|
| 2023-08-16 | Fine | $9,318 |
Source: CMS Nursing Home Penalties.
Financial Health (FY 2023)
Payer mix (share of resident days)
Operating performance
Revenue & costs
Balance sheet
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: THE BEEBE FAMILY
- Chain ID
779- Facilities in chain
- 48
- Legal business name
- COMMUNITY CARE CENTER OF MANDEVILLE LLC
Owner / manager organizations (15)
| Organization | Role | Association |
|---|---|---|
| ACT INVESTMENTS, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 01/01/2010 |
| TRANS MED LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 01/01/2010 |
| ALISONS 2016 FAM TR NO 2 | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2023 |
| BEEBE 2013 CHILDRENS TR NG | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2023 |
| DAVID & FELICIA STALLARD CHILD TR | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/01/2010 |
| ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UA | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/01/2010 |
| FELICIAS 2016 FAM TR NO 2 | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2023 |
| QSST TR FOR ALISON BEEBE SADLER DANOS AND HER DESCENDANTS | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2023 |
| QSST TR FOR FELICIA BEEBE STALLARD AND HER DESCENDANTS | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2023 |
| ACCOUNT MANAGEMENT SERVICES INC | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2010 |
| ADMINISTRATIVE SYSTEMS INC | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2010 |
| PATHWAY SOUTH LLC | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2013 |
| PROVIDENCE CARE LLC | OPERATIONAL/MANAGERIAL CONTROL | since 04/07/2020 |
| PROVIDER PROFESSIONAL SERVICES INC | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2010 |
| TRISTAR REHAB INC | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2024 |
Owner / manager individuals (6)
| Name | Role | Association |
|---|---|---|
| BEEBE, ELTON | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2023 |
| BEEBE, BOBBY | OPERATIONAL/MANAGERIAL CONTROL | since 12/11/2021 |
| HILBERT, CYNTHIA | OPERATIONAL/MANAGERIAL CONTROL | since 07/28/2002 |
| MCCLANAHAN, MATTHEW | OPERATIONAL/MANAGERIAL CONTROL | since 05/23/2019 |
| STALLARD, DAVID | OPERATIONAL/MANAGERIAL CONTROL | since 04/07/2020 |
| PARKINSON, TONI | CORPORATE OFFICER | since 11/15/2015 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Both
- Sprinkler systems
- Yes
- Abuse citation flag
- No
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Penalties (
nh-penalties), vintage 2026, downloaded 2026-04-14 , 16,915 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $32 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 3.81 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 56.0% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 5.9% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $177,689 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $10,843,222 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 70.8% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | 1.0% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $2,977,559 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,208,941 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $2,363,375 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $614,184 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | 1.6% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 1.30011 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.68567 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.33966 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 4.32544 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 3.97476 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | 26 | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 107.2 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.76966 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.09177 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.60666 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.46809 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.05676 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 3.1 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 2.6 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 1.8 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 3.1 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 779 | Chain ID |
| Provider Information | Chain Name | THE BEEBE FAMILY | Chain Name |
| Provider Information | City/Town | MANDEVILLE | City/Town |
| Provider Information | CMS Certification Number (CCN) | 195279 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | St. Tammany | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1993-08-05 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 3 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 30.396 | Latitude |
| Provider Information | Legal Business Name | COMMUNITY CARE CENTER OF MANDEVILLE LLC | Legal Business Name |
| Provider Information | Location | 1820 W. CAUSEWAY APPROACH,MANDEVILLE,LA,70471 | Location |
| Provider Information | Long-Stay QM Rating | 2 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -90.104 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | — | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 145 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 48 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 1 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.22859 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 0.89180 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 2 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Limited Liability company | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 1820 W. CAUSEWAY APPROACH | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | HERITAGE MANOR OF MANDEVILLE | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 510 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 1 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 20 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 0 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 5 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-09-24 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 20 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 5 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 11 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2024-10-09 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 136 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 17 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 136 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 21 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.16140 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 50.0 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.47293 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 1.16783 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.41241 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.04803 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.30510 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 3.88535 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 1 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 2 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | LA | State |
| Provider Information | Telephone Number | 9856264798 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 9318.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 3.57035 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 1 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 70.3 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 49.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Both | With a Resident and Family Council |
| Provider Information | ZIP Code | 70471 | ZIP Code |