Overview

Address
850 DUNHAM RD, ST CHARLES, IL 60174
Phone
6304434400
Certified beds
109
Avg daily residents
82 (76% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1999-06-30
Setting
Urban
2 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
2/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
2/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
3/5
Quality Measures breakdown
Long-Stay Quality Measures 2/5
Short-Stay Quality Measures 4/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
3.46 4.27 3.13 ≥ 3.48 Below floor
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.73 0.75 0.66 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
0.81 0.95 0.73
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
1.92 2.58 1.73
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.55
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.05

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.04
hrs / resident / day
RN (weekend)
0.54
hrs / resident / day
Total nurse (adjusted, weekend)
2.74
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
57.3%
annual
RN turnover
69.6%
annual
Administrators departed
1
last 12 months

Resident acuity

Nursing Case-Mix Index
1.51
higher acuity than avg
Case-Mix Index Ratio
1.10
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-02-27 14 12 2 96 1 96
Cycle 2/3 (prior) 2024-03-14 35 11 24 270 1 270
Total weighted health score
139.5
lower is better

Deficiencies (59)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

54 D/E/F Actual harm — potential for minor
4 G/H/I Actual harm
1 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0687 Provide appropriate foot care. D 2026-01-29 2026-01-30
0760 Ensure that residents are free from significant medication errors. D 2026-01-08 2026-01-12
0557 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. D 2025-02-27 2025-03-14
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2025-02-27 2025-03-14
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. E 2025-02-27 2025-03-14
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2025-02-27 2025-03-14
0694 Provide for the safe, appropriate administration of IV fluids for a resident when needed. D 2025-02-27 2025-03-21
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2025-02-27 2025-03-14
0806 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. E 2025-02-27 2025-03-14
0808 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. E 2025-02-27 2025-03-14
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2025-02-27 2025-03-14
0880 Provide and implement an infection prevention and control program. E 2025-02-27 2025-03-27
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. E 2025-02-27 2025-03-27
0887 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. E 2025-02-27 2025-03-27
0573 Let each resident or the resident's legal representative access or purchase copies of all the resident's records. D 2025-02-20 2025-03-05
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-02-20 2025-02-25
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2024-12-13 2024-12-28
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2024-11-01 2024-11-08
0624 Prepare residents for a safe transfer or discharge from the nursing home. J 2024-08-28 2024-09-12
0760 Ensure that residents are free from significant medication errors. E 2024-08-09 2024-08-21
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2024-04-25 2024-04-30
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2024-04-25 2024-04-30
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-04-25 2024-04-30
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-04-25 2024-04-30
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D 2024-03-14 2024-04-04
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-03-14 2024-04-04
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-03-14 2024-04-04
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-03-14 2024-04-04
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2024-03-14 2024-04-01
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2024-03-14 2024-04-01
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2024-03-14 2024-04-04
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. D 2024-03-14 2024-04-01
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2024-03-14 2024-04-01
0825 Provide or get specialized rehabilitative services as required for a resident. D 2024-03-14 2024-04-04
0880 Provide and implement an infection prevention and control program. D 2024-03-14 2024-04-04
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2024-02-26 2024-03-11
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-02-26 2024-04-04
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F 2024-02-26 2024-03-11
0745 Provide medically-related social services to help each resident achieve the highest possible quality of life. D 2024-02-26 2024-03-20
0697 Provide safe, appropriate pain management for a resident who requires such services. G 2023-11-01 2023-11-14
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. G 2023-11-01 2023-11-14
0658 Ensure services provided by the nursing facility meet professional standards of quality. E 2023-05-21 2023-05-26
0760 Ensure that residents are free from significant medication errors. D 2023-05-21 2023-05-26
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2023-05-12 2023-05-19
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2023-05-12 2023-05-19
0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. D 2023-05-12 2023-05-19
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2023-05-12 2023-05-19
0808 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. D 2023-05-12 2023-05-19
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2023-04-21 2023-04-25
0558 Reasonably accommodate the needs and preferences of each resident. D 2023-01-25 2023-02-08

Showing 50 most recent of 59. See the All Data CSV for the full list.

Penalties (3)

Fines issued
3
last 3 years
Total fines
$39,686
Date Type Fine amount
2024-12-13 Fine $10,121
2023-11-01 Fine $13,923
2024-08-28 Fine $15,642

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 10.4% Medicaid 62.0% Other 27.5%

Operating performance

Operating Margin
-18.1%
Total Margin
-15.7%
Occupancy Rate
84.5%
Cost per Resident Day
$31

Revenue & costs

Net Patient Revenue
$4.3M
Total Costs
$440K
Net Income
-$689K

Balance sheet

Total Assets
$1.5M
Total Liabilities
$2.1M
Fund Balance
-$513K
Current Ratio
0.32

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: PEARL HEALTHCARE

Chain ID
595
Facilities in chain
13
Legal business name
PEARL OF ST. CHARLES, LLC
Chain-average star ratings (for peer context)
Overall
2.8
Health
2.5
Staffing
2.2
QM
3.9

Owner / manager organizations (6)

Organization Role Association
PHC ST CHARLES HOLDINGS LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 12/01/2023
EZ HOLDCO LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 12/01/2023
HOOLI OPERATIONS LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 12/01/2023
REG 2018 IRREVOCABLE TRUST U/A/D 1/1/18 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 12/01/2023
850 DUNHAM RD LLC 5% OR GREATER SECURITY INTEREST since 12/01/2023
CCG BARBADOS, LLC 5% OR GREATER SECURITY INTEREST since 12/01/2023

Owner / manager individuals (6)

Name Role Association
GRINBLATT, ELIYAHU 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 12/01/2023
ZEFFREN, EITAN 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 12/01/2023
CUBIS, SANDRA OPERATIONAL/MANAGERIAL CONTROL since 12/01/2023
GRINBLATT, ELIYAHU OPERATIONAL/MANAGERIAL CONTROL since 12/01/2023
THAKKAR, JAYESH OPERATIONAL/MANAGERIAL CONTROL since 12/01/2023
ZEFFREN, EITAN OPERATIONAL/MANAGERIAL CONTROL since 12/01/2023

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $31 metrics.cost_per_resident_day
Cost Report Current Ratio 0.32 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 62.0% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 10.4% metrics.medicare_day_share
Cost Report Net Income ($) $-688,831 metrics.net_income
Cost Report Net Patient Revenue ($) $4,292,385 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 84.5% metrics.occupancy_rate
Cost Report Operating Margin (%) -18.1% metrics.operating_margin
Cost Report Total Assets ($) $1,543,957 metrics.total_assets
Cost Report Total Costs ($) $440,375 metrics.total_costs
Cost Report Total Fund Balances ($) $-512,960 metrics.fund_balance
Cost Report Total Liabilities ($) $2,056,917 metrics.total_liabilities
Cost Report Total Margin (%) -15.7% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.73454 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.73162 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.66292 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.12908 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 2.74491 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 82.3 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.94870 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.57836 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.74778 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.27484 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.76782 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.5 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.8 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 3.9 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.2 Chain Average Staffing Rating
Provider Information Chain ID 595 Chain ID
Provider Information Chain Name PEARL HEALTHCARE Chain Name
Provider Information City/Town ST CHARLES City/Town
Provider Information CMS Certification Number (CCN) 145980 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Kane County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1999-06-30 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 41.9267 Latitude
Provider Information Legal Business Name PEARL OF ST. CHARLES, LLC Legal Business Name
Provider Information Location 850 DUNHAM RD,ST CHARLES,IL,60174 Location
Provider Information Long-Stay QM Rating 2 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -88.284 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 109 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 13 Number of Facilities in Chain
Provider Information Number of Fines 3 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.51438 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.09925 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 2 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 850 DUNHAM RD Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name PEARL OF ST CHARLES, THE Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 530 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 3 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 96 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 2 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 12 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-02-27 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 96 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 14 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 11 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-03-14 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 270 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 24 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 270 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 35 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.54192 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 69.6 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.54727 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.81328 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 1.91726 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.05281 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.73399 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.46453 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 4 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 2 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State IL State
Provider Information Telephone Number 6304434400 Telephone Number
Provider Information Total Amount of Fines in Dollars 39686.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.03917 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 3 Total Number of Penalties
Provider Information Total nursing staff turnover 57.3 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 139.500 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 60174 ZIP Code