SNF

PALM GARDEN OF MATTOON

CCN: 145584 · MATTOON, IL 61938 · Coles County

⚠ Abuse citation flag

Overview

Address
1000 PALM, MATTOON, IL 61938
Phone
2172347403
Certified beds
178
Avg daily residents
95 (53% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1987-10-14
Setting
Rural
1 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 1/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 1/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 1/5
Short-Stay Quality Measures ★★★★★ 1/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 2.58 3.76 2.65 ≥ 3.48 Below floor
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.28 0.66 0.29 ≥ 0.55 Below floor
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 0.70 0.83 0.71 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 1.60 2.27 1.65 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 0.98 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.01 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
2.23
hrs / resident / day
RN (weekend)
0.12
hrs / resident / day
Total nurse (adjusted, weekend)
2.29
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
New facility — insufficient data.
RN turnover
New facility — insufficient data.
Administrators departed
2
last 12 months

Resident acuity

Nursing Case-Mix Index
1.33
higher acuity than avg
Case-Mix Index Ratio
0.97
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-01-24 41 8 33 360 1 360
Cycle 2/3 (prior) 2024-03-15 55 22 34 388 1 388
Total weighted health score
367.0
lower is better

Deficiencies (113)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

2 A/B/C No actual harm — minor
99 D/E/F Actual harm — potential for minor
12 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2026-01-29 2026-02-11
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. G 2026-01-29 2026-02-11
0602 Protect each resident from the wrongful use of the resident's belongings or money. D 2026-01-29 2026-02-11
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2026-01-29 2026-02-11
0627 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. D 2026-01-29 2026-02-11
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. G 2026-01-29 2026-02-11
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2026-01-29 2026-02-11
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2026-01-29 2026-02-11
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2026-01-29 2026-02-11
0700 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. D 2026-01-29 2026-02-11
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F 2026-01-29 2026-02-11
0727 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F 2025-11-30 2025-12-10
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2025-11-30 2025-12-15
0806 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F 2025-11-30 2025-12-11
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2025-10-15 2025-10-20
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2025-10-15 2025-10-20
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2025-09-24 2025-11-16
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2025-09-24 2025-09-30
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. E 2025-09-05 2025-09-23
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2025-09-05 2025-09-23
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2025-08-06 2025-08-15
0760 Ensure that residents are free from significant medication errors. D 2025-08-06 2025-08-15
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2025-05-30 2025-06-12
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. G 2025-04-25 2025-05-19
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. E 2025-04-25 2025-05-13
0610 Respond appropriately to all alleged violations. G 2025-04-25 2025-05-13
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F 2025-04-19 2025-05-02
0759 Ensure medication error rates are not 5 percent or greater. D 2025-04-19 2025-05-02
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. E 2025-04-09 2025-04-28
0625 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. D 2025-04-09 2025-04-28
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-04-09 2025-04-28
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. G 2025-04-09 2025-04-28
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F 2025-04-09 2025-05-02
0727 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F 2025-04-09 2025-04-28
0881 Implement a program that monitors antibiotic use. D 2025-04-09 2025-04-28
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D 2025-02-24 2025-03-07
0678 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. D 2025-02-24 2025-03-07
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2025-01-24 2025-01-31
0644 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. D 2025-01-24 2025-01-28
0645 PASARR screening for Mental disorders or Intellectual Disabilities D 2025-01-24 2025-02-26
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2025-01-24 2025-01-29
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2025-01-24 2025-01-31
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2025-01-24 2025-01-29
0727 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F 2025-01-24 2025-01-28
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. D 2025-01-24 2025-01-29
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2025-01-07 2025-01-13
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2025-01-07 2025-01-14
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-01-07 2025-01-14
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2025-01-07 2025-01-29
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2025-01-07 2025-01-31

Showing 50 most recent of 113. See the All Data CSV for the full list.

Penalties (6)

Fines issued
2
last 3 years
Total fines
$83,964
Payment denials
4
Date Type Fine amount
2023-05-23 Fine $37,895
2025-01-07 Fine $46,069
2025-09-05 Payment Denial —
2025-04-09 Payment Denial —
2025-01-07 Payment Denial —
2023-05-23 Payment Denial —

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 3.1% Medicaid 89.4% Other 7.5%

Operating performance

Operating Margin
-25.3%
Total Margin
-17.1%
Occupancy Rate
47.3%

Revenue & costs

Net Patient Revenue
$5.4M
Total Costs
$293K
Net Income
-$993K

Balance sheet

Total Assets
$3.0M
Total Liabilities
$3.2M
Fund Balance
-$163K
Current Ratio
0.90

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: POINTE MANAGEMENT

Chain ID
776
Facilities in chain
12
Legal business name
PALM GARDEN OF MATTOON, LLC
Chain-average star ratings (for peer context)
Overall
1.3
Health
1.9
Staffing
1.3
QM
1.3

Owner / manager organizations (2)

Organization Role Association
LINICARE HOLDCO LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 12/01/2024
LINICARE HOLDCO LLC OPERATIONAL/MANAGERIAL CONTROL since 12/01/2024

Owner / manager individuals (6)

Name Role Association
CHANKIN, KEVIN 5% OR GREATER DIRECT OWNERSHIP INTEREST since 12/01/2024
HASKINS, JULIE OPERATIONAL/MANAGERIAL CONTROL since 12/01/2024
LEVOVITZ, YERUCHOM OPERATIONAL/MANAGERIAL CONTROL since 12/01/2024
WEBSTER, SHIMON OPERATIONAL/MANAGERIAL CONTROL since 12/01/2024
WEISS, AHARON OPERATIONAL/MANAGERIAL CONTROL since 12/01/2024
ZAMAN, ASAD OPERATIONAL/MANAGERIAL CONTROL since 12/01/2024

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
Yes — last 2 cycles
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 112 rows
Source Metric Value Raw key
Cost Report Current Ratio 0.90 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 89.4% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 3.1% metrics.medicare_day_share
Cost Report Net Income ($) $-993,454 metrics.net_income
Cost Report Net Patient Revenue ($) $5,442,974 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 47.3% metrics.occupancy_rate
Cost Report Operating Margin (%) -25.3% metrics.operating_margin
Cost Report Total Assets ($) $3,029,672 metrics.total_assets
Cost Report Total Costs ($) $292,508 metrics.total_costs
Cost Report Total Fund Balances ($) $-163,145 metrics.fund_balance
Cost Report Total Liabilities ($) $3,192,817 metrics.total_liabilities
Cost Report Total Margin (%) -17.1% metrics.total_margin
Provider Information Abuse Icon Y Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.71475 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.64580 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.28787 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 2.64842 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 2.29041 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 94.5 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.83370 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.26580 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.65713 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.75663 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.31107 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 1.9 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 1.3 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 1.3 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 1.3 Chain Average Staffing Rating
Provider Information Chain ID 776 Chain ID
Provider Information Chain Name POINTE MANAGEMENT Chain Name
Provider Information City/Town MATTOON City/Town
Provider Information CMS Certification Number (CCN) 145584 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Coles County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1987-10-14 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 39.4688 Latitude
Provider Information Legal Business Name PALM GARDEN OF MATTOON, LLC Legal Business Name
Provider Information Location 1000 PALM,MATTOON,IL,61938 Location
Provider Information Long-Stay QM Rating 1 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -88.369 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 2 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 178 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 12 Number of Facilities in Chain
Provider Information Number of Fines 2 Number of Fines
Provider Information Number of Payment Denials 4 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.33081 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.96600 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 1000 PALM Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name PALM GARDEN OF MATTOON Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 140 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 1 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 360 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 33 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 8 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-01-24 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 360 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 41 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 22 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-03-15 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 388 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 34 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 388 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 55 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.12077 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover — Registered Nurse turnover
Provider Information Registered Nurse turnover footnote 26 Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 0.97553 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.69544 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 1.60134 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.00676 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.28009 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 2.57687 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 1 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 1 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State IL State
Provider Information Telephone Number 2172347403 Telephone Number
Provider Information Total Amount of Fines in Dollars 83964.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 2.22853 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 6 Total Number of Penalties
Provider Information Total nursing staff turnover — Total nursing staff turnover
Provider Information Total nursing staff turnover footnote 26 Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 367.000 Total Weighted Health Survey Score
Provider Information Urban N Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 61938 ZIP Code