SNF

LIFE CARE CENTER OF ORLANDO

CCN: 105974 · ORLANDO, FL 32817 · Orange County

Overview

Address
3211 ROUSE ROAD, ORLANDO, FL 32817
Phone
4072811070
Certified beds
132
Avg daily residents
—
Ownership
For-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1997-10-10
Setting
Urban
4 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 4/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 4/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
Data not available.
— Not Available
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
Data not available.
— Not Available

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-12-18 2 2 0 12 1 12
Cycle 2/3 (prior) 2021-02-25 6 6 0 32 1 32
Total weighted health score
17.0
lower is better

Deficiencies (14)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

1 A/B/C No actual harm — minor
13 D/E/F Actual harm — potential for minor
Tag Description Scope/Severity Survey date Corrected
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2025-12-18 2026-01-18
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2025-12-18 2026-01-18
0582 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. E 2021-02-25 2021-04-08
0692 Provide enough food/fluids to maintain a resident's health. D 2021-02-25 2021-04-08
0694 Provide for the safe, appropriate administration of IV fluids for a resident when needed. D 2021-02-25 2021-04-08
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2021-02-25 2021-04-08
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2021-02-25 2021-04-08
0908 Keep all essential equipment working safely. E 2021-02-25 2021-04-08
0558 Reasonably accommodate the needs and preferences of each resident. D 2019-08-01 2019-09-13
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. D 2019-08-01 2019-09-13
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. B 2019-08-01 2019-09-13
0625 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. D 2019-08-01 2019-09-13
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2019-08-01 2019-09-13
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2019-08-01 2019-09-13

Ownership & Corporate Structure

Chain: LIFE CARE CENTERS OF AMERICA

Chain ID
311
Facilities in chain
194
Legal business name
LIFE CARE CENTERS OF AMERICA, INC.
Chain-average star ratings (for peer context)
Overall
3.5
Health
2.9
Staffing
3.3
QM
4.6

Owner / manager organizations (1)

Organization Role Association
LIFE CARE CENTERS OF AMERICA, INC. OPERATIONAL/MANAGERIAL CONTROL since 07/16/1997

Owner / manager individuals (23)

Name Role Association
PRESTON, FORREST 5% OR GREATER DIRECT OWNERSHIP INTEREST since 01/06/1976
CARLINE, MYRA OPERATIONAL/MANAGERIAL CONTROL since 07/21/2025
FLETCHER, TODD OPERATIONAL/MANAGERIAL CONTROL since 05/01/2021
LAY, LISA OPERATIONAL/MANAGERIAL CONTROL since 04/24/2017
PRESTON, AARON OPERATIONAL/MANAGERIAL CONTROL since 11/01/2018
PRESTON, AUBREY OPERATIONAL/MANAGERIAL CONTROL since 03/06/2025
RAHN, MELISSA OPERATIONAL/MANAGERIAL CONTROL since 05/12/2025
REHMAN, ARSHAD OPERATIONAL/MANAGERIAL CONTROL since 08/15/2025
SWANKER, RICHARD OPERATIONAL/MANAGERIAL CONTROL since 01/01/2022
ZIEGLER, JAMES OPERATIONAL/MANAGERIAL CONTROL since 09/18/2001
FLETCHER, TODD CORPORATE DIRECTOR since 05/01/2021
LAY, LISA CORPORATE DIRECTOR since 04/24/2017
PRESTON, AUBREY CORPORATE DIRECTOR since 03/06/2025
SWANKER, RICHARD CORPORATE DIRECTOR since 01/01/2022
ZIEGLER, JAMES CORPORATE DIRECTOR since 09/18/2001
CROSS, CINDY CORPORATE OFFICER since 04/21/1994
FLETCHER, TODD CORPORATE OFFICER since 11/02/2020
HENRY, TERRY CORPORATE OFFICER since 08/16/1999
LAY, LISA CORPORATE OFFICER since 02/08/2018
PRESTON, AUBREY CORPORATE OFFICER since 03/06/2025
SWANKER, RICHARD CORPORATE OFFICER since 04/01/2011
THURMOND, JOAN CORPORATE OFFICER since 09/22/2000
ZIEGLER, JAMES CORPORATE OFFICER since 08/16/1999

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 99 rows
Source Metric Value Raw key
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day — Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day — Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day — Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day — Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day — Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote 27 Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day — Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote 10 Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day — Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day — Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day — Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day — Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day — Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.9 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 3.5 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 4.6 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 3.3 Chain Average Staffing Rating
Provider Information Chain ID 311 Chain ID
Provider Information Chain Name LIFE CARE CENTERS OF AMERICA Chain Name
Provider Information City/Town ORLANDO City/Town
Provider Information CMS Certification Number (CCN) 105974 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Orange County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1997-10-10 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 4 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 28.5949 Latitude
Provider Information Legal Business Name LIFE CARE CENTERS OF AMERICA, INC. Legal Business Name
Provider Information Location 3211 ROUSE ROAD,ORLANDO,FL,32817 Location
Provider Information Long-Stay QM Rating — Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote 2 Long-Stay QM Rating Footnote
Provider Information Longitude -81.224 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home — Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 132 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 194 Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index — Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio — Nursing Case-Mix Index Ratio
Provider Information Overall Rating 4 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote 6 Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 3211 ROUSE ROAD Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name LIFE CARE CENTER OF ORLANDO Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 470 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating — QM Rating
Provider Information QM Rating Footnote 2 QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 12 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 0 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 2 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-12-18 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 12 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 2 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 6 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2021-02-25 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 32 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 0 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 32 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 6 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend — Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover — Registered Nurse turnover
Provider Information Registered Nurse turnover footnote 27 Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day — Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day — Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day — Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day — Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day — Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote 6 Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day — Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating — Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote 2 Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating — Staffing Rating
Provider Information Staffing Rating Footnote 2 Staffing Rating Footnote
Provider Information State FL State
Provider Information Telephone Number 4072811070 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend — Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover — Total nursing staff turnover
Provider Information Total nursing staff turnover footnote 27 Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 17.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 32817 ZIP Code