Abuse citation flag

Overview

Address
830 WEST 29TH STREET, ORLANDO, FL 32805
Phone
4078433230
Certified beds
391
Avg daily residents
364 (93% of beds filled)
Ownership
Non-profit (other)
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1990-09-06
Setting
Urban
1 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
4/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
4/5
Quality Measures breakdown
Long-Stay Quality Measures 5/5
Short-Stay Quality Measures 2/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
3.46 3.79 3.53 ≥ 3.48 Below floor
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.98 0.66 0.99 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
0.36 0.84 0.36
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
2.13 2.28 2.17
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.33
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.12

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.30
hrs / resident / day
RN (weekend)
0.79
hrs / resident / day
Total nurse (adjusted, weekend)
3.36
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
26.8%
annual
RN turnover
35.3%
annual
Administrators departed
1
last 12 months

Resident acuity

Nursing Case-Mix Index
1.34
higher acuity than avg
Case-Mix Index Ratio
0.97
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-06-20 22 20 2 132 1 132
Cycle 2/3 (prior) 2024-03-08 40 31 13 416 1 416
Total weighted health score
203.0
lower is better

Deficiencies (71)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

66 D/E/F Actual harm — potential for minor
2 G/H/I Actual harm
3 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. G 2025-10-15 2025-11-15
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. E 2025-10-15 2025-11-15
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2025-06-20 2025-07-20
0553 Allow resident to participate in the development and implementation of his or her person-centered plan of care. D 2025-06-20 2025-07-20
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2025-06-20 2025-07-20
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. D 2025-06-20 2025-07-20
0644 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. D 2025-06-20 2025-07-20
0645 PASARR screening for Mental disorders or Intellectual Disabilities D 2025-06-20 2025-07-20
0679 Provide activities to meet all resident's needs. D 2025-06-20 2025-07-20
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-06-20 2025-07-20
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2025-06-20 2025-07-20
0694 Provide for the safe, appropriate administration of IV fluids for a resident when needed. D 2025-06-20 2025-07-20
0695 Provide safe and appropriate respiratory care for a resident when needed. E 2025-06-20 2025-07-20
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2025-06-20 2025-07-20
0699 Provide care or services that was trauma informed and/or culturally competent. D 2025-06-20 2025-07-20
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. D 2025-06-20 2025-07-20
0760 Ensure that residents are free from significant medication errors. D 2025-06-20 2025-07-20
0803 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. E 2025-06-20 2025-07-20
0806 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. D 2025-06-20 2025-07-20
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2025-06-20 2025-07-20
0867 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. E 2025-06-20 2025-07-20
0880 Provide and implement an infection prevention and control program. D 2025-06-20 2025-07-20
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E 2024-08-22 2024-09-22
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2024-03-08 2024-04-08
0610 Respond appropriately to all alleged violations. D 2024-03-08 2024-04-08
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. E 2024-03-08 2024-04-08
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2024-03-08 2024-04-08
0560 Protect a residents' right to refuse some types of non-requested transfers within the nursing home. D 2024-03-08 2024-04-08
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. D 2024-03-08 2024-04-08
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D 2024-03-08 2024-04-08
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. D 2024-03-08 2024-04-08
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. J 2024-03-08 2024-04-08
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. E 2024-03-08 2024-04-08
0644 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. D 2024-03-08 2024-04-08
0645 PASARR screening for Mental disorders or Intellectual Disabilities D 2024-03-08 2024-04-08
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2024-03-08 2024-04-08
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. J 2024-03-08 2024-04-08
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. G 2024-03-08 2024-04-08
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-03-08 2024-04-08
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. E 2024-03-08 2024-04-08
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2024-03-08 2024-04-08
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2024-03-08 2024-04-08
0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. D 2024-03-08 2024-04-08
0726 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. J 2024-03-08 2024-04-08
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E 2024-03-08 2024-04-08
0759 Ensure medication error rates are not 5 percent or greater. D 2024-03-08 2024-04-08
0803 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. D 2024-03-08 2024-04-08
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2024-03-08 2024-04-08
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2024-03-08 2024-04-08
0867 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. E 2024-03-08 2024-04-08

Showing 50 most recent of 71. See the All Data CSV for the full list.

Penalties (1)

Fines issued
1
last 3 years
Total fines
$65,951
Date Type Fine amount
2024-03-08 Fine $65,951

Source: CMS Nursing Home Penalties.

Financial Health (FY 2024)

Payer mix (share of resident days)

Medicare 7.9% Medicaid 78.6% Other 13.5%

Operating performance

Operating Margin
-2.9%
Total Margin
-2.8%
Occupancy Rate
95.4%
Cost per Resident Day
$62

Revenue & costs

Net Patient Revenue
$42.6M
Total Costs
$8.4M
Net Income
-$1.2M

Balance sheet

Total Assets
$19.4M
Total Liabilities
$2.5M
Fund Balance
$16.9M

Source: CMS SNF Cost Report (FY 2024). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Owner / manager organizations (5)

Organization Role Association
ORLANDO REHABILITATION GROUP , INC. 5% OR GREATER DIRECT OWNERSHIP INTEREST since 11/15/2010
ANU HEALTH MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL since 09/01/2009
CONSULTING SUPPORT SERVICES, LLC OPERATIONAL/MANAGERIAL CONTROL since 06/28/2011
FACILITY SUPPORT COMPANY, LLC OPERATIONAL/MANAGERIAL CONTROL since 12/13/2010
KANE FINANCIAL SERVICES, LLC OPERATIONAL/MANAGERIAL CONTROL since 06/06/2012

Owner / manager individuals (7)

Name Role Association
MANCO, TRENTINO OPERATIONAL/MANAGERIAL CONTROL since 11/30/2015
RIVERA-LOPEZ, JACKELINE OPERATIONAL/MANAGERIAL CONTROL since 12/13/2016
DUDLEY, NATE CORPORATE OFFICER since 07/01/2014
GARNER, ALVIN CORPORATE OFFICER since 07/01/2014
JAFFE, HOWARD CORPORATE OFFICER since 07/01/2014
MULLEN, ANN CORPORATE OFFICER since 07/01/2014
ROMBOLD, LORI CORPORATE OFFICER since 07/01/2014

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
Yes — last 2 cycles
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

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Show 112 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $62 metrics.cost_per_resident_day
Cost Report fiscal_year 2,024 fiscal_year
Cost Report Medicaid Day Share (%) 78.6% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 7.9% metrics.medicare_day_share
Cost Report Net Income ($) $-1,180,551 metrics.net_income
Cost Report Net Patient Revenue ($) $42,607,968 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 95.4% metrics.occupancy_rate
Cost Report Operating Margin (%) -2.9% metrics.operating_margin
Cost Report Total Assets ($) $19,392,558 metrics.total_assets
Cost Report Total Costs ($) $8,415,860 metrics.total_costs
Cost Report Total Fund Balances ($) $16,851,353 metrics.fund_balance
Cost Report Total Liabilities ($) $2,541,205 metrics.total_liabilities
Cost Report Total Margin (%) -2.8% metrics.total_margin
Provider Information Abuse Icon Y Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.36315 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.16981 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.99411 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.52706 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.36491 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 364.2 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.84058 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.28450 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.66256 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.78763 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.33839 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating Chain Average QM Rating
Provider Information Chain Average Staffing Rating Chain Average Staffing Rating
Provider Information Chain ID Chain ID
Provider Information Chain Name Chain Name
Provider Information City/Town ORLANDO City/Town
Provider Information CMS Certification Number (CCN) 105728 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Orange County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1990-09-06 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 28.5128 Latitude
Provider Information Legal Business Name ORLANDO REHABILITATION GROUP , INC. Legal Business Name
Provider Information Location 830 WEST 29TH STREET,ORLANDO,FL,32805 Location
Provider Information Long-Stay QM Rating 5 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -81.391 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 391 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.34179 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.97397 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type Non profit - Other Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 830 WEST 29TH STREET Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name ORLANDO HEALTH AND REHABILITATION CENTER Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 470 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 132 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 2 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 20 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-06-20 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 132 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 22 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 31 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-03-08 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 416 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 13 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 416 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 40 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.78755 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 35.3 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.33149 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.35625 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.12861 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.11921 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.97523 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.46010 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 2 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 4 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State FL State
Provider Information Telephone Number 4078433230 Telephone Number
Provider Information Total Amount of Fines in Dollars 65951.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.30103 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 26.8 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 203.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 32805 ZIP Code