SNF

ORINDA CARE CENTER, LLC

CCN: 055775 · ORINDA, CA 94563 · Contra Costa County

Overview

Address
11 ALTARINDA ROAD, ORINDA, CA 94563
Phone
9252546500
Certified beds
47
Avg daily residents
47 (101% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1967-07-19
Setting
Urban
2 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 2/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 3/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 3/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 3/5
Short-Stay Quality Measures ★★★★★ 3/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 4.11 4.02 3.95 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.42 0.70 0.41 ≥ 0.55 Below floor
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 1.23 0.89 1.18 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 2.46 2.42 2.37 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.65 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.01 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.59
hrs / resident / day
RN (weekend)
0.24
hrs / resident / day
Total nurse (adjusted, weekend)
3.45
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
44.1%
annual
RN turnover
71.4%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.42
higher acuity than avg
Case-Mix Index Ratio
1.03
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-01-24 24 17 7 136 1 136
Cycle 2/3 (prior) 2023-10-19 3 3 0 20 1 20
Total weighted health score
107.0
lower is better

Deficiencies (31)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

1 A/B/C No actual harm — minor
30 D/E/F Actual harm — potential for minor
Tag Description Scope/Severity Survey date Corrected
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2025-04-22 2025-05-22
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-04-22 2025-05-22
0745 Provide medically-related social services to help each resident achieve the highest possible quality of life. D 2025-04-22 2025-05-22
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2025-04-09 2025-04-26
0660 Plan the resident's discharge to meet the resident's goals and needs. D 2025-04-09 2025-04-26
0661 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. D 2025-04-09 2025-04-26
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-04-09 2025-04-26
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2025-01-24 2025-02-26
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2025-01-24 2025-02-26
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. E 2025-01-24 2025-02-26
0638 Assure that each resident’s assessment is updated at least once every 3 months. D 2025-01-24 2025-02-26
0641 Ensure each resident receives an accurate assessment. E 2025-01-24 2025-02-26
0644 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. D 2025-01-24 2025-02-26
0645 PASARR screening for Mental disorders or Intellectual Disabilities D 2025-01-24 2025-02-26
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-01-24 2025-02-26
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2025-01-24 2025-02-26
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2025-01-24 2025-02-26
0727 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. E 2025-01-24 2025-02-26
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. D 2025-01-24 2025-02-26
0760 Ensure that residents are free from significant medication errors. D 2025-01-24 2025-02-26
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. E 2025-01-24 2025-02-26
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2025-01-24 2025-02-26
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. E 2025-01-24 2025-02-26
0880 Provide and implement an infection prevention and control program. E 2025-01-24 2025-02-26
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2023-10-19 2023-11-19
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2023-10-19 2023-11-19
0880 Provide and implement an infection prevention and control program. E 2023-10-19 2023-11-19
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. B 2021-04-08 2021-07-08
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2021-04-08 2021-07-08
0813 Have a policy regarding use and storage of foods brought to residents by family and other visitors. E 2021-04-08 2021-07-08
0880 Provide and implement an infection prevention and control program. E 2021-04-08 2021-07-08

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 14.0% Medicaid 78.5% Other 7.5%

Operating performance

Operating Margin
-18.6%
Total Margin
-17.3%
Occupancy Rate
91.3%
Cost per Resident Day
$44

Revenue & costs

Net Patient Revenue
$7.3M
Total Costs
$681K
Net Income
-$1.3M

Balance sheet

Total Assets
$2.0M
Total Liabilities
$4.0M
Fund Balance
-$2.0M
Current Ratio
0.76

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: CRYSTAL SOLORZANO

Chain ID
752
Facilities in chain
10
Legal business name
ORINDA CARE CENTER LLC
Chain-average star ratings (for peer context)
Overall
2.6
Health
2.6
Staffing
2.7
QM
3.7

Owner / manager organizations (3)

Organization Role Association
OCCST LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 07/24/2024
RENEW HEALTH GROUP LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 04/11/2015
RENEW HEALTH CONSULTING SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL since 08/17/2023

Owner / manager individuals (8)

Name Role Association
DIONISIO, PAOLA 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/24/2024
RUST, JADEN 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/24/2024
SOLORZANO, CRYSTAL 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/24/2024
CHAVARRIA, EVA OPERATIONAL/MANAGERIAL CONTROL since 04/01/2024
PACLIBARE, JULIUS OPERATIONAL/MANAGERIAL CONTROL since 10/08/2024
SHARMA, VATSALA OPERATIONAL/MANAGERIAL CONTROL since 08/17/2023
SNIPES, TYRONE OPERATIONAL/MANAGERIAL CONTROL since 04/04/2023
SOLORZANO, CRYSTAL OPERATIONAL/MANAGERIAL CONTROL since 07/24/2024

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $44 metrics.cost_per_resident_day
Cost Report Current Ratio 0.76 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 78.5% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 14.0% metrics.medicare_day_share
Cost Report Net Income ($) $-1,273,006 metrics.net_income
Cost Report Net Patient Revenue ($) $7,285,784 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 91.3% metrics.occupancy_rate
Cost Report Operating Margin (%) -18.6% metrics.operating_margin
Cost Report Total Assets ($) $2,000,208 metrics.total_assets
Cost Report Total Costs ($) $681,176 metrics.total_costs
Cost Report Total Fund Balances ($) $-2,026,240 metrics.fund_balance
Cost Report Total Liabilities ($) $4,026,448 metrics.total_liabilities
Cost Report Total Margin (%) -17.3% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.17923 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.36692 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.40704 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.95320 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.45346 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 47.3 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.89147 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.42282 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.70268 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.01697 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.54054 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.6 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.6 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 3.7 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.7 Chain Average Staffing Rating
Provider Information Chain ID 752 Chain ID
Provider Information Chain Name CRYSTAL SOLORZANO Chain Name
Provider Information City/Town ORINDA City/Town
Provider Information CMS Certification Number (CCN) 055775 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Contra Costa County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1967-07-19 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 37.8924 Latitude
Provider Information Legal Business Name ORINDA CARE CENTER LLC Legal Business Name
Provider Information Location 11 ALTARINDA ROAD,ORINDA,CA,94563 Location
Provider Information Long-Stay QM Rating 3 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -122.17 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 47 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 10 Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.42303 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.03294 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 2 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 11 ALTARINDA ROAD Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name ORINDA CARE CENTER, LLC Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 060 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 3 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 136 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 7 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 17 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-01-24 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 136 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 24 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 3 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2023-10-19 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 20 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 0 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 20 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 3 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.24349 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 71.4 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.65038 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.22689 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.46259 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.00768 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.42349 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.11297 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 3 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 3 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State CA State
Provider Information Telephone Number 9252546500 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.59303 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover 44.1 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 107.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 94563 ZIP Code