SNF

WINDCREST HEALTH AND REHAB INC

CCN: 045367 · SPRINGDALE, AR 72764 · Washington County

Overview

Address
2455 LOWELL ROAD, SPRINGDALE, AR 72764
Phone
4797569000
Certified beds
70
Avg daily residents
56 (80% of beds filled)
Ownership
For-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
2001-06-15
Setting
Urban
4 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 4/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 3/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 3/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 5/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 5/5
Short-Stay Quality Measures — Data not available.

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 3.91 3.07 4.90 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.19 0.54 0.24 ≥ 0.55 Below floor
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 1.11 0.68 1.39 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 2.61 1.85 3.27 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.30 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.01 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.36
hrs / resident / day
RN (weekend)
0.14
hrs / resident / day
Total nurse (adjusted, weekend)
4.22
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
38.5%
annual
RN turnover
Staffing penalized (missing PBJ submission).
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.09
near national average
Case-Mix Index Ratio
0.79
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2024-10-31 9 9 0 52 1 52
Cycle 2/3 (prior) 2023-11-03 3 2 1 20 1 20
Total weighted health score
44.0
lower is better

Deficiencies (27)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

27 D/E/F Actual harm — potential for minor
Tag Description Scope/Severity Survey date Corrected
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2024-10-31 2024-11-30
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2024-10-31 2024-11-30
0641 Ensure each resident receives an accurate assessment. D 2024-10-31 2024-11-30
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2024-10-31 2024-11-30
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2024-10-31 2024-11-30
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-10-31 2024-11-30
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E 2024-10-31 2024-11-30
0804 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. E 2024-10-31 2024-11-30
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2024-10-31 2024-11-30
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2023-11-03 2023-12-03
0921 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. E 2023-11-03 2023-12-02
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2023-03-30 2023-04-29
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. E 2022-07-29 2022-08-26
0636 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. E 2022-07-29 2022-08-26
0638 Assure that each resident’s assessment is updated at least once every 3 months. D 2022-07-29 2022-08-26
0641 Ensure each resident receives an accurate assessment. E 2022-07-29 2022-08-26
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2022-07-29 2022-08-26
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. E 2022-07-29 2022-08-26
0660 Plan the resident's discharge to meet the resident's goals and needs. E 2022-07-29 2022-08-26
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2022-07-29 2022-08-26
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2022-07-29 2022-08-26
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. E 2022-07-29 2022-08-26
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. E 2022-07-29 2022-08-26
0791 Provide or obtain dental services for each resident. D 2022-07-29 2022-08-26
0805 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. E 2022-07-29 2022-08-26
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2022-07-29 2022-08-26
0865 Have a plan that describes the process for conducting QAPI and QAA activities. F 2022-07-29 2022-08-26

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 8.5% Medicaid 76.8% Other 14.7%

Operating performance

Operating Margin
4.0%
Total Margin
4.1%
Occupancy Rate
81.7%

Revenue & costs

Net Patient Revenue
$6.1M
Total Costs
$363K
Net Income
$251K

Balance sheet

Total Assets
$751K
Total Liabilities
$365K
Fund Balance
$386K
Current Ratio
1.76

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: ANTHONY & BRYAN ADAMS

Chain ID
36
Facilities in chain
38
Legal business name
WINDCREST HEALTH AND REHAB, INC.
Chain-average star ratings (for peer context)
Overall
3.8
Health
3.4
Staffing
3.0
QM
4.4

Owner / manager organizations (2)

Organization Role Association
RHC OPERATIONS INC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 01/01/2008
3B HOLDINGS, LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/01/2004

Owner / manager individuals (8)

Name Role Association
ADAMS, ANTHONY 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 06/02/2004
ADAMS, BRYAN 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 06/02/2004
DAVIS, CHARLES OPERATIONAL/MANAGERIAL CONTROL since 12/20/2021
THOMAS, DARRYL CORPORATE DIRECTOR since 01/01/2010
ADAMS, ANTHONY CORPORATE OFFICER since 06/02/2004
ADAMS, BRYAN CORPORATE OFFICER since 06/02/2004
ELLIS, JOHN CORPORATE OFFICER since 07/01/2004
KOEHLER, TOBEY CORPORATE OFFICER since 07/01/2004

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 112 rows
Source Metric Value Raw key
Cost Report Current Ratio 1.76 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 76.8% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 8.5% metrics.medicare_day_share
Cost Report Net Income ($) $250,601 metrics.net_income
Cost Report Net Patient Revenue ($) $6,146,498 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 81.7% metrics.occupancy_rate
Cost Report Operating Margin (%) 4.0% metrics.operating_margin
Cost Report Total Assets ($) $751,109 metrics.total_assets
Cost Report Total Costs ($) $363,051 metrics.total_costs
Cost Report Total Fund Balances ($) $386,005 metrics.fund_balance
Cost Report Total Liabilities ($) $365,104 metrics.total_liabilities
Cost Report Total Margin (%) 4.1% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.39410 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 3.27204 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.23838 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 4.90453 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 4.21560 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 56.0 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.68229 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 1.85431 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.53779 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.07439 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 2.70975 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 3.4 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 3.8 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 4.4 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 3.0 Chain Average Staffing Rating
Provider Information Chain ID 36 Chain ID
Provider Information Chain Name ANTHONY & BRYAN ADAMS Chain Name
Provider Information City/Town SPRINGDALE City/Town
Provider Information CMS Certification Number (CCN) 045367 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Washington County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 2001-06-15 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 3 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 36.2062 Latitude
Provider Information Legal Business Name WINDCREST HEALTH AND REHAB, INC. Legal Business Name
Provider Information Location 2455 LOWELL ROAD,SPRINGDALE,AR,72764 Location
Provider Information Long-Stay QM Rating 5 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -94.133 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 70 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 38 Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.08912 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.79056 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 4 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 2455 LOWELL ROAD Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name WINDCREST HEALTH AND REHAB INC Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 710 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 5 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 52 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 0 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 9 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2024-10-31 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 52 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 9 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 2 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2023-11-03 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 20 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 1 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 20 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 3 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.14355 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover — Registered Nurse turnover
Provider Information Registered Nurse turnover footnote 27 Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.29992 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.11010 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.60547 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.00581 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.18982 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.90539 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating — Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote 2 Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 3 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State AR State
Provider Information Telephone Number 4797569000 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.35681 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover 38.5 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 44.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 72764 ZIP Code