SNF
KNOLLWOOD HEALTHCARE
CCN: 015463 · MOBILE, AL 36693 · Mobile County
Special Focus Facility Abuse citation flag CCRC
Overview
- Address
- 3151-A KNOLLWOOD DRIVE, MOBILE, AL 36693
- Phone
- 2516617608
- Certified beds
- 71
- Avg daily residents
- 57 (80% of beds filled)
- Ownership
- For-profit LLC
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 2012-05-21
- Setting
- Urban
—
Rating not available
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 3.74 | 3.50 | 4.13 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.66 | 0.61 | 0.73 | ≥ 0.55 | |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 0.80 | 0.78 | 0.88 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.28 | 2.11 | 2.52 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.46 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.01 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
3.15
hrs / resident / day
RN (weekend)
0.40
hrs / resident / day
Total nurse (adjusted, weekend)
3.48
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
83.1%
annual
RN turnover
81.8%
annual
Administrators departed
2
last 12 months
Resident acuity
Nursing Case-Mix Index
1.24
higher acuity than avg
Case-Mix Index Ratio
0.90
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-09-11 | 7 | 6 | 3 | 52 | 1 | 52 |
| Cycle 2/3 (prior) | 2025-03-27 | 31 | 14 | 30 | 1,412 | 1 | 1,412 |
Total weighted health score
392.0
lower is better
Deficiencies (43)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
1 A/B/C No actual harm — minor
30 D/E/F Actual harm — potential for minor
4 G/H/I Actual harm
8 J/K/L Immediate jeopardy
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | 2025-09-11 | 2025-10-30 |
| 0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | 2025-09-11 | 2025-10-30 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2025-09-11 | 2025-10-30 |
| 0814 | Dispose of garbage and refuse properly. | F | 2025-09-11 | 2025-10-30 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2025-09-11 | 2025-10-30 |
| 0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | 2025-09-11 | 2025-10-30 |
| 0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | 2025-05-22 | 2025-05-06 |
| 0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | 2025-03-27 | 2025-04-25 |
| 0558 | Reasonably accommodate the needs and preferences of each resident. | D | 2025-03-27 | 2025-04-25 |
| 0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | L | 2025-03-27 | 2025-04-25 |
| 0583 | Keep residents' personal and medical records private and confidential. | D | 2025-03-27 | 2025-04-25 |
| 0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | L | 2025-03-27 | 2025-04-25 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | 2025-03-27 | 2025-04-25 |
| 0610 | Respond appropriately to all alleged violations. | D | 2025-03-27 | 2025-04-25 |
| 0658 | Ensure services provided by the nursing facility meet professional standards of quality. | L | 2025-03-27 | 2025-04-25 |
| 0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | 2025-03-27 | 2025-04-25 |
| 0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | 2025-03-27 | 2025-04-25 |
| 0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | 2025-03-27 | 2025-04-25 |
| 0760 | Ensure that residents are free from significant medication errors. | L | 2025-03-27 | 2025-04-25 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2025-03-27 | 2025-04-25 |
| 0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | 2025-03-27 | 2025-04-25 |
| 0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | 2024-10-10 | 2024-11-14 |
| 0814 | Dispose of garbage and refuse properly. | F | 2024-10-10 | 2024-11-14 |
| 0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | 2024-10-10 | 2024-11-14 |
| 0848 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | 2024-10-10 | 2024-11-14 |
| 0908 | Keep all essential equipment working safely. | F | 2024-10-10 | 2024-11-14 |
| 0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | 2024-09-19 | 2024-08-05 |
| 0558 | Reasonably accommodate the needs and preferences of each resident. | D | 2024-04-25 | 2024-05-29 |
| 0583 | Keep residents' personal and medical records private and confidential. | E | 2024-04-25 | 2024-09-16 |
| 0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | 2024-04-25 | 2024-05-29 |
| 0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | 2024-04-25 | 2024-07-17 |
| 0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | G | 2024-04-25 | 2024-07-17 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | 2024-04-25 | 2024-07-17 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | 2024-04-25 | 2024-05-29 |
| 0692 | Provide enough food/fluids to maintain a resident's health. | G | 2024-04-25 | 2024-09-16 |
| 0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | 2024-04-25 | 2024-05-29 |
| 0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | I | 2024-04-25 | 2024-09-16 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2024-04-25 | 2024-09-16 |
| 0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | L | 2024-04-25 | 2024-05-29 |
| 0837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | L | 2024-04-25 | 2024-05-29 |
| 0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | 2024-04-25 | 2024-05-29 |
| 0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | L | 2024-04-25 | 2024-05-29 |
| 0908 | Keep all essential equipment working safely. | F | 2024-04-25 | 2024-09-16 |
Penalties (5)
Fines issued
4
last 3 years
Total fines
$318,070
Payment denials
1
| Date | Type | Fine amount |
|---|---|---|
| 2024-04-25 | Fine | $6,661 |
| 2024-04-25 | Fine | $10,555 |
| 2024-04-25 | Fine | $113,744 |
| 2025-03-27 | Fine | $187,110 |
| 2024-04-25 | Payment Denial | — |
Source: CMS Nursing Home Penalties.
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 6.5% Medicaid 75.3% Other 18.2%
Operating performance
Operating Margin
-12.1%
Total Margin
-9.6%
Occupancy Rate
81.3%
Cost per Resident Day
$28
Revenue & costs
Net Patient Revenue
$7.0M
Total Costs
$585K
Net Income
-$683K
Balance sheet
Total Assets
-$175K
Total Liabilities
$573K
Fund Balance
-$748K
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: EPHRAM LAHASKY
- Chain ID
205- Facilities in chain
- 28
- Legal business name
- KNOLLWOOD HEALTHCARE AND REHABILITATION LLC
Chain-average star ratings (for peer context)
Overall
1.8
Health
1.9
Staffing
2.1
QM
2.7
Owner / manager individuals (2)
| Name | Role | Association |
|---|---|---|
| LAHASKY, EPHRAM | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 10/27/2022 |
| FREEMAN, JEANNE | W-2 MANAGING EMPLOYEE | since 10/27/2022 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- Yes
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Special focus status
- SFF
- Abuse citation flag
- Yes — last 2 cycles
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Penalties (
nh-penalties), vintage 2026, downloaded 2026-04-14 , 16,915 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 112 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $28 | metrics.cost_per_resident_day |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 75.3% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 6.5% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $-683,206 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $6,972,275 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 81.3% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -12.1% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $-175,197 | metrics.total_assets |
| Cost Report | Total Costs ($) | $585,312 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $-748,228 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $573,031 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | -9.6% | metrics.total_margin |
| Provider Information | Abuse Icon | Y | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 0.88420 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.52004 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.72719 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 4.13144 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 3.48332 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 56.6 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.77603 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.10907 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.61168 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.49678 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.08205 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 1.9 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 1.8 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 2.7 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 2.1 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 205 | Chain ID |
| Provider Information | Chain Name | EPHRAM LAHASKY | Chain Name |
| Provider Information | City/Town | MOBILE | City/Town |
| Provider Information | CMS Certification Number (CCN) | 015463 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | Y | Continuing Care Retirement Community |
| Provider Information | County/Parish | Mobile | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 2012-05-21 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | — | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | 18 | Health Inspection Rating Footnote |
| Provider Information | Latitude | 30.6249 | Latitude |
| Provider Information | Legal Business Name | KNOLLWOOD HEALTHCARE AND REHABILITATION LLC | Legal Business Name |
| Provider Information | Location | 3151-A KNOLLWOOD DRIVE,MOBILE,AL,36693 | Location |
| Provider Information | Long-Stay QM Rating | — | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | 18 | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -88.174 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 2 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 71 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 28 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 4 | Number of Fines |
| Provider Information | Number of Payment Denials | 1 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.23875 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 0.89918 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | — | Overall Rating |
| Provider Information | Overall Rating Footnote | 18 | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Limited Liability company | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 3151-A KNOLLWOOD DRIVE | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | KNOLLWOOD HEALTHCARE | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 480 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | — | QM Rating |
| Provider Information | QM Rating Footnote | 18 | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 52 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 3 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 6 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-09-11 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 52 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 7 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 14 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2025-03-27 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 1412 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 30 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 1412 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 31 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.39772 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 81.8 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.45941 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 0.80081 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.28237 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.01296 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.65861 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 3.74178 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | — | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | 18 | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | SFF | Special Focus Status |
| Provider Information | Staffing Rating | — | Staffing Rating |
| Provider Information | Staffing Rating Footnote | 18 | Staffing Rating Footnote |
| Provider Information | State | AL | State |
| Provider Information | Telephone Number | 2516617608 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 318070.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 3.15479 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 5 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 83.1 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 392.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 36693 | ZIP Code |