SNF
PARKWOOD HEALTH CARE FACILITY
CCN: 015179 · PHENIX CITY, AL 36867 · Russell County
Inspection > 2 years ago
Overview
- Address
- 3301 STADIUM DRIVE, PHENIX CITY, AL 36867
- Phone
- 3342970237
- Certified beds
- 74
- Avg daily residents
- 73 (98% of beds filled)
- Ownership
- For-profit corporation
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1978-07-01
- Setting
- Urban
5 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 4.30 | 3.44 | 4.83 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.93 | 0.60 | 1.04 | ≥ 0.55 | |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 0.85 | 0.76 | 0.96 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.53 | 2.08 | 2.83 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.78 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.00 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
3.72
hrs / resident / day
RN (weekend)
0.56
hrs / resident / day
Total nurse (adjusted, weekend)
4.17
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
35.5%
annual
RN turnover
21.4%
annual
Administrators departed
0
last 12 months
Resident acuity
Nursing Case-Mix Index
1.22
higher acuity than avg
Case-Mix Index Ratio
0.89
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2019-12-05 | 2 | 2 | 0 | 8 | 1 | 8 |
| Cycle 2/3 (prior) | 2018-10-25 | 8 | 8 | 0 | 36 | 1 | 36 |
Total weighted health score
15.0
lower is better
Deficiencies (15)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
2 A/B/C No actual harm — minor
13 D/E/F Actual harm — potential for minor
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | 2019-12-05 | 2020-01-09 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2019-12-05 | 2020-01-09 |
| 0567 | Honor the resident's right to manage his or her financial affairs. | D | 2018-10-25 | 2018-11-29 |
| 0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | C | 2018-10-25 | 2018-11-29 |
| 0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | 2018-10-25 | 2018-11-29 |
| 0583 | Keep residents' personal and medical records private and confidential. | D | 2018-10-25 | 2018-11-29 |
| 0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | 2018-10-25 | 2018-11-29 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | 2018-10-25 | 2018-11-29 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2018-10-25 | 2018-11-29 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2018-10-25 | 2018-11-29 |
| 0246 | Reasonably accommodate the needs and preferences of each resident. | D | 2017-10-05 | 2017-11-09 |
| 0248 | Provide activities to meet the interests and needs of each resident. | D | 2017-10-05 | 2017-11-09 |
| 0252 | Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. | D | 2017-10-05 | 2017-11-09 |
| 0282 | Provide care by qualified persons according to each resident's written plan of care. | D | 2017-10-05 | 2017-11-09 |
| 0371 | Store, cook, and serve food in a safe and clean way. | F | 2017-10-05 | 2017-11-09 |
Financial Health (FY 2024)
Payer mix (share of resident days)
Medicare 1.6% Medicaid 79.5% Other 18.9%
Operating performance
Operating Margin
-1.3%
Total Margin
7.8%
Occupancy Rate
97.4%
Cost per Resident Day
$21
Revenue & costs
Net Patient Revenue
$7.9M
Total Costs
$564K
Net Income
$679K
Balance sheet
Total Assets
$4.1M
Total Liabilities
$2.5M
Fund Balance
$1.6M
Current Ratio
1.28
Source: CMS SNF Cost Report (FY 2024). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: CROWNE HEALTH CARE
- Chain ID
174- Facilities in chain
- 18
- Legal business name
- PARKWOOD HEALTH CARE FACILITY, LLC
Chain-average star ratings (for peer context)
Overall
4.2
Health
3.8
Staffing
4.4
QM
3.0
Owner / manager organizations (4)
| Organization | Role | Association |
|---|---|---|
| CROWNE OPERATIONS, INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 11/01/2003 |
| JENNIFER JONES MCINNISH FAMILY DYNASTY TRUST #1 | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 12/31/2016 |
| RICHARD BRYAN JONES FAMILY DYNASTY TRUST #1 | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 12/31/2016 |
| CROWNE MANAGEMENT, LLC | OPERATIONAL/MANAGERIAL CONTROL | since 12/10/2009 |
Owner / manager individuals (8)
| Name | Role | Association |
|---|---|---|
| DUNNAM, NOEL | CORPORATE DIRECTOR | since 06/11/2015 |
| JONES, JOSEPH | CORPORATE DIRECTOR | since 12/03/2003 |
| JONES, RICHARD | CORPORATE DIRECTOR | since 06/11/2015 |
| MANNING, MARCUS | CORPORATE DIRECTOR | since 06/11/2015 |
| WILDER, JOHN | CORPORATE DIRECTOR | since 12/03/2003 |
| DUNNAM, NOEL | CORPORATE OFFICER | since 06/11/2015 |
| JONES, RICHARD | CORPORATE OFFICER | since 06/11/2015 |
| MCINNISH, TRENTON | W-2 MANAGING EMPLOYEE | since 08/10/2018 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2024, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $21 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 1.28 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,024 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 79.5% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 1.6% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $679,456 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $7,889,036 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 97.4% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -1.3% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $4,106,787 | metrics.total_assets |
| Cost Report | Total Costs ($) | $564,401 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $1,629,274 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $2,477,513 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | 7.8% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 0.95612 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.83221 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 1.03957 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 4.82791 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 4.16881 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 72.6 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.76401 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.07640 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.60220 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.44261 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.03430 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 3.8 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 4.2 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 3.0 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 4.4 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 174 | Chain ID |
| Provider Information | Chain Name | CROWNE HEALTH CARE | Chain Name |
| Provider Information | City/Town | PHENIX CITY | City/Town |
| Provider Information | CMS Certification Number (CCN) | 015179 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Russell | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1978-07-01 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 3 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 32.4854 | Latitude |
| Provider Information | Legal Business Name | PARKWOOD HEALTH CARE FACILITY, LLC | Legal Business Name |
| Provider Information | Location | 3301 STADIUM DRIVE,PHENIX CITY,AL,36867 | Location |
| Provider Information | Long-Stay QM Rating | 5 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -85.023 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | Y | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 0 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 74 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 18 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 0 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.21956 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 0.88525 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 5 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Corporation | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 3301 STADIUM DRIVE | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | PARKWOOD HEALTH CARE FACILITY | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 560 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 5 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 8 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 0 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 2 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2019-12-05 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 8 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 2 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 8 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2018-10-25 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 36 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 0 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 36 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 8 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.55914 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 21.4 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.77947 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 0.85253 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.52535 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.00198 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.92694 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 4.30482 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | — | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | 2 | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 5 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | AL | State |
| Provider Information | Telephone Number | 3342970237 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 0.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 3.71713 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 0 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 35.5 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 15.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 36867 | ZIP Code |