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Overview

Address
1701 S SHACKLEFORD ROAD, LITTLE ROCK, AR 72211
Phone
(501) 219-7000
Hospital Type
Acute Care
Ownership
For-Profit
Emergency Services
Yes
4 /5
CMS Overall Rating
p63
Acute Care — General medical and surgical hospital participating in Medicare IPPS. Subject to CMS quality reporting and payment adjustment programs (VBP, HRRP, HAC).

CMS Star Rating — Quality Domain Breakdown

CMS computes the overall star rating from five quality domains. Each domain compares this hospital's measures against national benchmarks.

Mortality 7 of 7 measures reported
7
Better No different Worse
30-day death rates for heart attack, heart failure, pneumonia, COPD, stroke, CABG, and kidney disease.
Safety of Care 4 of 8 measures reported
4
Better No different Worse
Healthcare-associated infections and patient safety indicators (PSI-90 composite).
Readmission 8 of 11 measures reported
8
Better No different Worse
30-day unplanned readmission rates for heart attack, heart failure, pneumonia, COPD, hip/knee replacement, and CABG.
Patient Experience 8 of 8 measures reported
8 measures reported (comparative data not available for this domain)
HCAHPS survey scores — patient-reported experience with communication, responsiveness, cleanliness, and discharge planning.
Timely & Effective Care 8 of 12 measures reported
8 measures reported (comparative data not available for this domain)
Process-of-care measures including flu immunization, blood clot prevention, and appropriate use of imaging.

Readmissions — Hospital Readmissions Reduction Program

The Excess Readmission Ratio (ERR) compares this hospital's 30-day readmission rate to expected, adjusting for patient mix. An ERR of 1.0 means readmissions are as expected; > 1.0 triggers a Medicare payment penalty (up to 3%).

This hospital has excess readmissions in at least one condition and is subject to HRRP payment reduction.
Acute Myocardial Infarction (Heart Attack) 395 discharges
0.9730 p31
Heart Failure 509 discharges
1.0787 p87
Pneumonia 175 discharges
1.1337 p96
COPD
0.9782 p32
Hip/Knee Replacement
— Not reported
CABG Surgery 539 discharges
0.9844 p43
Expected (1.0) National median

CMS Payment Programs

Three Medicare programs adjust hospital payments based on quality performance. Hospitals can be penalized under multiple programs simultaneously.

Readmissions (HRRP)
Penalized
Worst ERR: 1.1337
Value-Based Purchasing
HAC Reduction
Payment Reduced
HAC Score: 0.8514

Complications & Deaths

30-day mortality rates, patient safety indicators, and complication rates. "Better" means statistically significantly better than the national rate.

Measure Score vs. National Denominator
COMP_HIP_KNEE
Hybrid_HWM 4.80 No Different Than the National Rate 1,307
MORT_30_AMI 12.10 No Different Than the National Rate 284
MORT_30_CABG 3.50 No Different Than the National Rate 550
MORT_30_COPD 8.50 No Different Than the National Rate 45
MORT_30_HF 10.80 No Different Than the National Rate 431
MORT_30_PN 14.30 No Different Than the National Rate 157
MORT_30_STK Number of Cases Too Small
PSI_03 0.27 No Different Than the National Rate 2,807
PSI_04 203.33 No Different Than the National Rate 69
PSI_06 0.19 No Different Than the National Rate 3,706
PSI_08 0.24 No Different Than the National Rate 4,644
PSI_09 3.47 No Different Than the National Rate 1,844
PSI_10 2.11 No Different Than the National Rate 1,087
PSI_11 10.12 No Different Than the National Rate 1,134
PSI_12 3.49 No Different Than the National Rate 1,927
PSI_13 7.43 No Different Than the National Rate 1,114
PSI_14 1.76 No Different Than the National Rate 25
PSI_15 1.03 No Different Than the National Rate 102
PSI_90 1.01 No Different Than the National Value

Patient Experience (HCAHPS)

Hospital Consumer Assessment of Healthcare Providers and Systems — standardized patient survey measuring satisfaction with care.

Measure Score Star Rating
H_COMP_1_A_P: Nurses "always" communicated well 86%
H_COMP_1_SN_P: Nurses "sometimes" or "never" communicated well 2%
H_COMP_1_U_P: Nurses "usually" communicated well 12%
H_COMP_1_LINEAR_SCORE: Nurse communication - linear mean score
H_COMP_1_STAR_RATING: Nurse communication - star rating 5
H_NURSE_RESPECT_A_P: Nurses "always" treated them with courtesy and respect 92%
H_NURSE_RESPECT_SN_P: Nurses "sometimes" or "never" treated them with courtesy and respect 2%
H_NURSE_RESPECT_U_P: Nurses "usually" treated them with courtesy and respect 6%
H_NURSE_LISTEN_A_P: Nurses "always" listened carefully 84%
H_NURSE_LISTEN_SN_P: Nurses "sometimes" or "never" listened carefully 2%
H_NURSE_LISTEN_U_P: Nurses "usually" listened carefully 14%
H_NURSE_EXPLAIN_A_P: Nurses "always" explained things so they could understand 81%
H_NURSE_EXPLAIN_SN_P: Nurses "sometimes" or "never" explained things so they could understand 2%
H_NURSE_EXPLAIN_U_P: Nurses "usually" explained things so they could understand 17%
H_COMP_2_A_P: Doctors "always" communicated well 86%
H_COMP_2_SN_P: Doctors "sometimes" or "never" communicated well 3%
H_COMP_2_U_P: Doctors "usually" communicated well 11%
H_COMP_2_LINEAR_SCORE: Doctor communication - linear mean score
H_COMP_2_STAR_RATING: Doctor communication - star rating 4
H_DOCTOR_RESPECT_A_P: Doctors "always" treated them with courtesy and respect 91%
H_DOCTOR_RESPECT_SN_P: Doctors "sometimes" or "never" treated them with courtesy and respect 2%
H_DOCTOR_RESPECT_U_P: Doctors "usually" treated them with courtesy and respect 7%
H_DOCTOR_LISTEN_A_P: Doctors "always" listened carefully 86%
H_DOCTOR_LISTEN_SN_P: Doctors "sometimes" or "never" listened carefully 4%
H_DOCTOR_LISTEN_U_P: Doctors "usually" listened carefully 10%
H_DOCTOR_EXPLAIN_A_P: Doctors "always" explained things so they could understand 80%
H_DOCTOR_EXPLAIN_SN_P: Doctors "sometimes" or "never" explained things so they could understand 4%
H_DOCTOR_EXPLAIN_U_P: Doctors "usually" explained things so they could understand 16%
H_COMP_5_A_P: Staff "always" explained 70%
H_COMP_5_SN_P: Staff "sometimes" or "never" explained 16%
H_COMP_5_U_P: Staff "usually" explained 14%
H_COMP_5_LINEAR_SCORE: Communication about medicines - linear mean score
H_COMP_5_STAR_RATING: Communication about medicines - star rating 4
H_MED_FOR_A_P: Staff "always" explained new medications 82%
H_MED_FOR_SN_P: Staff "sometimes" or "never" explained new medications 8%
H_MED_FOR_U_P: Staff "usually" explained new medications 10%
H_SIDE_EFFECTS_A_P: Staff "always" explained possible side effects 57%
H_SIDE_EFFECTS_SN_P: Staff "sometimes" or "never" explained possible side effects 24%
H_SIDE_EFFECTS_U_P: Staff "usually" explained possible side effects 19%
H_COMP_6_N_P: No, staff "did not" give patients this information 16%
H_COMP_6_Y_P: Yes, staff "did" give patients this information 84%
H_COMP_6_LINEAR_SCORE: Discharge information - linear mean score
H_COMP_6_STAR_RATING: Discharge information - star rating 3
H_DISCH_HELP_N_P: No, staff "did not" give patients information about help after discharge 21%
H_DISCH_HELP_Y_P: Yes, staff "did" give patients information about help after discharge 79%
H_SYMPTOMS_N_P: No, staff "did not" give patients information about possible symptoms 10%
H_SYMPTOMS_Y_P: Yes, staff "did" give patients information about possible symptoms 90%
H_CLEAN_HSP_A_P: Room was "always" clean 79%
H_CLEAN_HSP_SN_P: Room was "sometimes" or "never" clean 6%
H_CLEAN_HSP_U_P: Room was "usually" clean 15%
H_CLEAN_LINEAR_SCORE: Cleanliness - linear mean score
H_CLEAN_STAR_RATING: Cleanliness - star rating 4
H_QUIET_HSP_A_P: "Always" quiet at night 69%
H_QUIET_HSP_SN_P: "Sometimes" or "never" quiet at night 5%
H_QUIET_HSP_U_P: "Usually" quiet at night 26%
H_QUIET_LINEAR_SCORE: Quietness - linear mean score
H_QUIET_STAR_RATING: Quietness - star rating 4
H_HSP_RATING_0_6: Patients who gave a rating of "6" or lower (low) 3%
H_HSP_RATING_7_8: Patients who gave a rating of "7" or "8" (medium) 8%
H_HSP_RATING_9_10: Patients who gave a rating of "9" or "10" (high) 89%
H_HSP_RATING_LINEAR_SCORE: Overall hospital rating - linear mean score
H_HSP_RATING_STAR_RATING: Overall hospital rating - star rating 5
H_RECMND_DN: "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it) 2%
H_RECMND_DY: "YES", patients would definitely recommend the hospital 89%
H_RECMND_PY: "YES", patients would probably recommend the hospital 9%
H_RECMND_LINEAR_SCORE: Recommend hospital - linear mean score
H_RECMND_STAR_RATING: Recommend hospital - star rating 5
H_STAR_RATING: Summary star rating 4

Healthcare Associated Infections

Standardized Infection Ratios (SIR). A SIR < 1.0 means fewer infections than predicted based on national baseline data.

Measure Score (SIR) vs. National
HAI_1_CILOWER N/A Better than the National Benchmark
HAI_1_CIUPPER 0.607 Better than the National Benchmark
HAI_1_DOPC 7117.000 Better than the National Benchmark
HAI_1_ELIGCASES 4.935 Better than the National Benchmark
HAI_1_NUMERATOR 0.000 Better than the National Benchmark
HAI_1_SIR 0.000 Better than the National Benchmark
HAI_2_CILOWER 0.371 No Different than National Benchmark
HAI_2_CIUPPER 2.818 No Different than National Benchmark
HAI_2_DOPC 4962.000 No Different than National Benchmark
HAI_2_ELIGCASES 3.424 No Different than National Benchmark
HAI_2_NUMERATOR 4.000 No Different than National Benchmark
HAI_2_SIR 1.168 No Different than National Benchmark
HAI_3_CILOWER
HAI_3_CIUPPER
HAI_3_DOPC 1.000
HAI_3_ELIGCASES 0.023
HAI_3_NUMERATOR 0.000
HAI_3_SIR
HAI_4_CILOWER
HAI_4_CIUPPER
HAI_4_DOPC
HAI_4_ELIGCASES
HAI_4_NUMERATOR
HAI_4_SIR
HAI_5_CILOWER
HAI_5_CIUPPER
HAI_5_DOPC 19613.000
HAI_5_ELIGCASES 0.653
HAI_5_NUMERATOR 1.000
HAI_5_SIR
HAI_6_CILOWER 0.151 Better than the National Benchmark
HAI_6_CIUPPER 0.912 Better than the National Benchmark
HAI_6_DOPC 19613.000 Better than the National Benchmark
HAI_6_ELIGCASES 12.154 Better than the National Benchmark
HAI_6_NUMERATOR 5.000 Better than the National Benchmark
HAI_6_SIR 0.411 Better than the National Benchmark

Timely & Effective Care

Process-of-care measures including ED wait times, treatment timeliness, and preventive care.

Measure Score Condition
EDV low Emergency Department
GMCS Electronic Clinical Quality Measure
GMCS_Malnutrition_Diagnosis_Documented Electronic Clinical Quality Measure
GMCS_Malnutrition_Screening Electronic Clinical Quality Measure
GMCS_Nutrition_Assessment Electronic Clinical Quality Measure
GMCS_Nutritional_Care_Plan Electronic Clinical Quality Measure
HH_HYPER Electronic Clinical Quality Measure
HH_HYPO Electronic Clinical Quality Measure
HH_ORAE 1.0 Electronic Clinical Quality Measure
IMM_3 53.0 Healthcare Personnel Vaccination
OP_18a 235.0 Emergency Department
OP_18b 228.0 Emergency Department
OP_18c Emergency Department
OP_18d 410.0 Emergency Department
OP_22 3.0 Emergency Department
OP_23 Emergency Department
OP_29 Colonoscopy care
OP_31 Cataract surgery outcome
OP_40 Electronic Clinical Quality Measure
SAFE_USE_OF_OPIOIDS 13.0 Electronic Clinical Quality Measure
SEP_1 97.0 Sepsis Care
SEP_SH_3HR Sepsis Care
SEP_SH_6HR Sepsis Care
SEV_SEP_3HR 97.0 Sepsis Care
SEV_SEP_6HR Sepsis Care
STK_02 Electronic Clinical Quality Measure
STK_03 Electronic Clinical Quality Measure
STK_05 Electronic Clinical Quality Measure
VTE_1 42.0 Electronic Clinical Quality Measure
VTE_2 Electronic Clinical Quality Measure

Unplanned Hospital Visits

Readmission and ED return rates within 30 days of discharge.

Measure Score vs. National
EDAC_30_AMI 20.80 More Days Than Average per 100 Discharges
EDAC_30_HF 20.90 More Days Than Average per 100 Discharges
EDAC_30_PN 33.50 More Days Than Average per 100 Discharges
Hybrid_HWR 15.50 No Different Than the National Rate
OP_32 Number of Cases Too Small
OP_35_ADM
OP_35_ED
OP_36 1.10 No Different than expected
READM_30_AMI 13.70 No Different Than the National Rate
READM_30_CABG 10.40 No Different Than the National Rate
READM_30_COPD 18.20 No Different Than the National Rate
READM_30_HF 21.10 No Different Than the National Rate
READM_30_HIP_KNEE
READM_30_PN 18.10 No Different Than the National Rate

Medicare Spending Per Beneficiary

MSPB ratio: values > 1.0 mean this hospital's episode spending is higher than the national median hospital.

Value
0.94

Financial Health (Cost Report — FY 2023)

All Data

Every labeled metric surfaced for this hospital, with national medians and percentiles where a benchmark is available.

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Source Metric Value National Median Pctl. Raw key
Cost Report Cost-to-Charge Ratio 0.27 metrics.cost_to_charge_ratio
Cost Report Current Ratio 3.33 metrics.current_ratio
Cost Report Employees per Bed 8.17 metrics.employees_per_bed
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Fund Balance ($) $48,056,930 metrics.fund_balance
Cost Report Net Income ($) $9,791,306 metrics.net_income
Cost Report Net Patient Revenue ($) $206,928,268 metrics.net_patient_revenue
Cost Report Operating Margin (%) 4.2% metrics.operating_margin
Cost Report Total Assets ($) $363,015,809 metrics.total_assets
Cost Report Total Costs ($) $168,518,297 metrics.total_costs
Cost Report Total Liabilities ($) $314,958,879 metrics.total_liabilities
Cost Report Total Margin (%) 4.7% metrics.total_margin
Cost Report Uncompensated Care (%) 2.4% metrics.uncompensated_care_pct
General Information Address 1701 S SHACKLEFORD ROAD Address
General Information City/Town LITTLE ROCK City/Town
General Information Count of Facility MORT Measures 7 Count of Facility MORT Measures
General Information Count of Facility Pt Exp Measures 8 Count of Facility Pt Exp Measures
General Information Count of Facility READM Measures 8 Count of Facility READM Measures
General Information Count of Facility Safety Measures 4 Count of Facility Safety Measures
General Information Count of Facility TE Measures 8 Count of Facility TE Measures
General Information Count of MORT Measures Better 0 Count of MORT Measures Better
General Information Count of MORT Measures No Different 7 Count of MORT Measures No Different
General Information Count of MORT Measures Worse 0 Count of MORT Measures Worse
General Information Count of READM Measures Better 0 Count of READM Measures Better
General Information Count of READM Measures No Different 8 Count of READM Measures No Different
General Information Count of READM Measures Worse 0 Count of READM Measures Worse
General Information Count of Safety Measures Better 0 Count of Safety Measures Better
General Information Count of Safety Measures No Different 4 Count of Safety Measures No Different
General Information Count of Safety Measures Worse 0 Count of Safety Measures Worse
General Information County/Parish PULASKI County/Parish
General Information Emergency Services Yes Emergency Services
General Information Facility ID 040134 Facility ID
General Information Facility Name ARKANSAS HEART HOSPITAL, LLC Facility Name
General Information Hospital overall rating 4 Hospital overall rating
General Information Hospital overall rating footnote Hospital overall rating footnote
General Information Hospital Ownership Proprietary Hospital Ownership
General Information Hospital Type Acute Care Hospitals Hospital Type
General Information Meets criteria for birthing friendly designation Meets criteria for birthing friendly designation
General Information MORT Group Footnote MORT Group Footnote
General Information MORT Group Measure Count 7 MORT Group Measure Count
General Information Pt Exp Group Footnote Pt Exp Group Footnote
General Information Pt Exp Group Measure Count 8 Pt Exp Group Measure Count
General Information READM Group Footnote READM Group Footnote
General Information READM Group Measure Count 11 READM Group Measure Count
General Information Safety Group Footnote Safety Group Footnote
General Information Safety Group Measure Count 8 Safety Group Measure Count
General Information State AR State
General Information TE Group Footnote TE Group Footnote
General Information TE Group Measure Count 12 TE Group Measure Count
General Information Telephone Number (501) 219-7000 Telephone Number
General Information ZIP Code 72211 ZIP Code
HAC Reduction Program fiscal_year 2,026 fiscal_year
HAC Reduction Program measures — cauti — sir 1.19 measures.cauti.sir
HAC Reduction Program measures — cdi — sir 0.60 measures.cdi.sir
HAC Reduction Program measures — clabsi — sir 0.37 measures.clabsi.sir
HAC Reduction Program measures — mrsa — sir 2.51 measures.mrsa.sir
HAC Reduction Program payment_reduction Yes payment_reduction
HAC Reduction Program total_hac_score 0.85 total_hac_score
Medicare Spending per Beneficiary End Date 12/31/2024 End Date
Medicare Spending per Beneficiary Measure ID MSPB-1 Measure ID
Medicare Spending per Beneficiary Start Date 01/01/2024 Start Date
Medicare Spending per Beneficiary Value 0.94 Value
Readmissions (HRRP) Acute Myocardial Infarction (Heart Attack) — Excess readmission ratio 0.97 0.9995 p31 READM-30-AMI-HRRP.excess_readmission_ratio
Readmissions (HRRP) Acute Myocardial Infarction (Heart Attack) — Expected readmission rate 11.0% READM-30-AMI-HRRP.expected_readmission_rate
Readmissions (HRRP) Acute Myocardial Infarction (Heart Attack) — Number of discharges 395 READM-30-AMI-HRRP.num_discharges
Readmissions (HRRP) Acute Myocardial Infarction (Heart Attack) — Number of readmissions 41 READM-30-AMI-HRRP.num_readmissions
Readmissions (HRRP) Acute Myocardial Infarction (Heart Attack) — Predicted readmission rate 10.7% READM-30-AMI-HRRP.predicted_readmission_rate
Readmissions (HRRP) CABG Surgery — Excess readmission ratio 0.98 1.0000 p43 READM-30-CABG-HRRP.excess_readmission_ratio
Readmissions (HRRP) CABG Surgery — Expected readmission rate 8.6% READM-30-CABG-HRRP.expected_readmission_rate
Readmissions (HRRP) CABG Surgery — Number of discharges 539 READM-30-CABG-HRRP.num_discharges
Readmissions (HRRP) CABG Surgery — Number of readmissions 45 READM-30-CABG-HRRP.num_readmissions
Readmissions (HRRP) CABG Surgery — Predicted readmission rate 8.4% READM-30-CABG-HRRP.predicted_readmission_rate
Readmissions (HRRP) COPD — Excess readmission ratio 0.98 0.9969 p32 READM-30-COPD-HRRP.excess_readmission_ratio
Readmissions (HRRP) COPD — Expected readmission rate 16.9% READM-30-COPD-HRRP.expected_readmission_rate
Readmissions (HRRP) COPD — Predicted readmission rate 16.5% READM-30-COPD-HRRP.predicted_readmission_rate
Readmissions (HRRP) Heart Failure — Excess readmission ratio 1.08 0.9983 p87 READM-30-HF-HRRP.excess_readmission_ratio
Readmissions (HRRP) Heart Failure — Expected readmission rate 18.1% READM-30-HF-HRRP.expected_readmission_rate
Readmissions (HRRP) Heart Failure — Number of discharges 509 READM-30-HF-HRRP.num_discharges
Readmissions (HRRP) Heart Failure — Number of readmissions 105 READM-30-HF-HRRP.num_readmissions
Readmissions (HRRP) Heart Failure — Predicted readmission rate 19.6% READM-30-HF-HRRP.predicted_readmission_rate
Readmissions (HRRP) Pneumonia — Excess readmission ratio 1.13 0.9955 p96 READM-30-PN-HRRP.excess_readmission_ratio
Readmissions (HRRP) Pneumonia — Expected readmission rate 14.5% READM-30-PN-HRRP.expected_readmission_rate
Readmissions (HRRP) Pneumonia — Number of discharges 175 READM-30-PN-HRRP.num_discharges
Readmissions (HRRP) Pneumonia — Number of readmissions 37 READM-30-PN-HRRP.num_readmissions
Readmissions (HRRP) Pneumonia — Predicted readmission rate 16.4% READM-30-PN-HRRP.predicted_readmission_rate
Methodology

Full methodology →